Track record in PC development
We show below a few examples of some PC development work we have done.
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An expatriate management business
We developed a database system to meet the needs of a small London-based expatriate management business.
As well as being the operational mainstay for the business, the system became an important marketing tool because it is a unique offering in the industry.
The system allowed the company to grow and was a major factor in its acquisition by an international conglomerate. The company and the system became central to the new organisation which is one of the largest global operations of its kind. We undertook a system architect role for the new business being responsible for:
- Enhancing the system to support the needs of the new global operation
- Supporting sales to new clients
- Helping new client implementation teams create appropriate processes and procedures including interfaces to client systems and data capture programs
- Creating new interfaces to banks and other suppliers to improve client service and drive down costs
- Planning for use of new technology - including a web version of the database
Marketing databases
We have developed marketing databases for a number of professional firms. They usually interface to the firm's practice management system so that client details are transferred automatically to the marketing database.
Although there are a number of marketing tools available as packaged solutions, firms have found our approach to offer a number of advantages:
- The database holds all the data the firm wants to maintain and only that data
- It recognises and tracks complex relationships between individual contacts and the organisations they are involved with
- Allows a large number of mailing lists that can be combined together if necessary
- Provides an interface to Word allowing letters, faxes and Emails to be addressed automatically
A manufacturer of fashion products
Our client already had a system that generated bar codes using UK and international standards for all its products. The system was, however, extremely slow taking over thirty minutes to generate each new code.
We developed a replacement system that not only assigned new codes in under a second but also offered a number of functional improvements over the old one.
Citizens Advice
On a pro bono basis, we developed a local information system for a Citizens Advice Bureau that previously stored all its local information in a large number of bulky files. The database system allows people to find information more quickly and easily and, because it uses web browser technology, allows the CAB to link through to relevant web sites. Use of the tool is now spreading through bureaux all around the country.
As well as being the operational mainstay for the business, the system became an important marketing tool because it is a unique offering in the industry.